Information requests enable visitors to your site to send a request for more information prior to purchasing. In the Information Request area, you can view the visitors' company name, email, phone number, date they need the product, status of the request, name of your site, and the Action Items.

In the Action Items, you can click "Edit" to open the Info Request Details section below the main request area.

In the Info Request Details area, you will able to view all of the information that was entered in the information request. You can click on the "Product Info ID" link to view the Product Detail page. You can also change the status of the info request by clicking on the Status dropdown. The status of an info request can be: New, In Progress, or Completed. After you have made your selection, click on Save to save your changes.